Privacy Policy

Privacy Policy for Forging Ahead

At Forging Ahead, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with South Africa’s Protection of Personal Information Act

(POPIA).

1. Information We Collect

We may collect the following types of personal information when you interact with our website (https://forgingahead.co.za/):

Your name, email address, phone number, and any other information you provide through forms, bookings, or when subscribing to our newsletter
Non-personal browsing data through cookies and analytics tools, such as your IP address and device information

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To send you newsletters, tips, and updates related to equestrian mental skills and services
To manage bookings, deliver services, and communicate about your sessions
To improve our website, services, and user experience
To respond to inquiries and offer customer support
To comply with legal obligations

3. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. In certain cases, we may share your information with trusted third-party service providers to help us manage our website and communications (e.g., email marketing platforms), but only to the extent necessary.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights Under POPIA

As per the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you
Request corrections or updates to your personal information
Object to the processing of your personal information
Withdraw your consent to receive communications at any time

If you wish to exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track user activity and improve the site. You can choose to accept or decline cookies through your browser settings.

7. Third-Party Links

Our website may contain links to other websites. Please note that once you leave our site, we are not responsible for the privacy practices of other websites.